Privacy Policy
We are committed to maximizing user privacy protection. We only record user company name and email address for product purchase and registration. We do not collect any customer information, including hardware information.
Last updated: November 7, 2025
MailBridge ("we", "our", or "us") is committed to maximizing user privacy protection. This Privacy Policy explains how we collect and use information.
Our principle is to collect the minimum necessary information. We strictly limit the scope of data collection to ensure your privacy is fully protected.
Privacy Commitment
We only record user company name and email address for product purchase and registration processes. We do not collect any customer information, including hardware information.
1. Information We Collect
Strictly Limited Data Collection
We adhere to the "minimum necessary" principle, collecting only the minimum information required to complete product purchase and registration processes.
We only collect the following information:
- Company Name: Used to identify enterprise users and provide corresponding services.
- Email Address: Used for product purchase confirmation, registration verification, and necessary customer communication.
Important Declaration: We do not collect any other information, including but not limited to:
- Hardware information (such as device model, operating system, browser type, etc.)
- IP addresses or geographic location information
- Usage habits or behavioral data
- Any form of customer data or personal information
- Payment information or financial data (handled by third-party payment platforms)
2. How We Use Your Information
Strictly Limited Information Usage
Information collected is used only to support product purchase and registration processes and will not be used for any other purposes.
Specific usage methods include:
- Product Purchase: Use email address to send purchase confirmation and product delivery information.
- Account Registration: Use company name and email address to create and manage user accounts.
- Customer Service: Use email address when necessary to provide technical support and customer service.
- Legal Compliance: Retain necessary purchase and registration records according to legal requirements.
We Promise:
- Will not use information for marketing or advertising purposes
- Will not share or sell information with third parties
- Will not analyze or process information beyond necessary scope
- Will only use information with explicit consent
3. Sharing of Information
Strict Non-Sharing Policy
We promise not to share, sell, or transfer your provided information with any third parties.
Our information sharing principles:
- No Data Sales: We will not sell or rent your information to any third parties.
- No Data Sharing: We will not share your information with advertisers, market research companies, or other commercial entities.
- Limited Necessary Services: In rare cases, if required by law or to protect our rights, we may disclose information, but this is limited to legally required scope.
- Partner Restrictions: We do not use external service partners to process your information.
4. Security
Strict Security Measures
We implement industry standard security measures to protect collected information security.
Our security measures include:
- Encrypted Storage: All collected information is stored encrypted.
- Access Control: Only authorized personnel can access information and only for completing their work duties.
- Regular Audits: We regularly review and update security measures.
- Data Retention: We retain information only for necessary periods and securely delete beyond that.
- Secure Communication: All data transmission occurs through encrypted channels.
Security Commitment: Since we collect only minimum necessary information, security risks are minimized to the lowest level. We are committed to ensuring your privacy and data security.
5. Your Choices
Data Control Rights
You have complete control over your information.
Your rights include:
- Access Right: You can request to view information we store about you at any time.
- Correction Right: If information is inaccurate, you can require us to correct it.
- Deletion Right: You can require us to delete your information, unless legal requirements mandate retention.
- Objection Right: You can refuse us to collect or use your information.
- Data Portability: You can require us to provide your information in structured format.
6. Information Retention
Minimum Retention Period
We retain information provided by you only for the minimum period required to complete product purchase and registration processes.
Our retention policy:
- Transaction Completion: Company name and email address are retained only for necessary customer service after purchase completion.
- Account Active Period: Information is retained during account active period to provide service support.
- Legal Requirements: Minimum retention period required according to relevant laws and regulations.
- Automatic Deletion: Information is securely deleted beyond necessary retention period.
7. Children's Privacy
Not Targeted at Children
Our services are targeted at enterprise users and do not collect or process children's personal information in any way.
Our children's privacy protection measures:
- Age Restriction: Our services are only for users 18 years and older.
- No Children's Data: We do not collect any children's personal information.
- Parental Control: If we accidentally collect children's information, we will immediately delete it.
- Compliance Commitment: We comply with all laws and regulations regarding children's privacy protection.
8. Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make major changes, we will notify you through website announcements or email.
9. Contact Us
If you have any questions about this privacy policy or need to exercise your privacy rights, please contact us:
Email: [email protected]
Mailing Address: Signal Hill, Calgary, AB T3H 4K1 Canada
Questions About Your Privacy?
If you have any questions about this privacy policy or MailBridge's privacy practices, please feel free to contact us anytime.
Learn About Our Privacy Protection Commitment
We collect only the most necessary information to ensure your privacy is protected to the maximum extent.